We did get the clutches out. I will explain how down below. If you are having problems turning it's possible that you just need to adjust the clutches on that side. Does it have the same problem whether you are trying to turn forward or backwards. There is a separate clutch on each side for each direction. If one of the levers moves really far forward or backward, you might be able to fix that by adjusting that clutch. (This can be done without opening anything up and is quite a bit easier than replacing the clutch) I think the manual says the top of the lever should go about 3" in either direction when properly adjusted. To actually remove the clutches: You must remove pretty much all of the chains on the side you are replacing. Then you will have to take off a wheel to be able to get the shaft going through the clutches out. The shaft is a single shaft but has a nut on both sides. If you put a wrench on both nuts, when of the sides will come loose and then you can pull the shaft out. Next comes the part we had trouble with, which was getting the actual clutch out. (They were in there really tight) We ended up using a come along attached to the rollcage to pull the clutch out. It should be pretty much reverse to put it back in. If you have any other questions let me know. We had to fix the bearings in one of the big jackshaft sprockets in the very back, so we had almost everything out.