I have been asked for years why Bobcat doesnt put their manuals online, Never got a good answer untill my rep showed up last time. He said that the owners of the dealerships dont want the manuals online. why? Well as for parts they feel that if customers looked up their own parts the dealership would be full of incorrectly ordered parts, and bobcat charges the dealers to return them 15 percent.I have never seen them in pdf format. Your local dealer will have them available in book form. They aren't really cheap, but they are well worth the money!!! If you plan on doing any repairs your self you must have one.
They are available on e-bay too, but check the dealer price as some dealers are cheaper.
Have a 15 or 20% restocking charge then. As much as I think thats alot for the companys partner to pay for returning something. ( I could see it if a dealer made a large percentage of errors versus their sales volume)I have been asked for years why Bobcat doesnt put their manuals online, Never got a good answer untill my rep showed up last time. He said that the owners of the dealerships dont want the manuals online. why? Well as for parts they feel that if customers looked up their own parts the dealership would be full of incorrectly ordered parts, and bobcat charges the dealers to return them 15 percent.
Whats everyones take on this?
Mark
I guess I am a conspiracy type of guy as I have always thought the reason that Bobcat doesn't have manuels on line was that then they couldn't sell them to you which would be a lost of revenues , the service manuels on line could cost them money also as it could cost the dealership a repair job here and there ----but I do have to give it to Bobct for keeping the price down , bought a T 250 manuel recently for $55 plus tax , for years all manuels for Bobcats were $35 , just got a Catapilar 416 service manuel and with tax and freight it was $465 , a while back got a set of Link Belt crane manuels for a guy for one machine , the operator , service and parts manuels and it was right at a thousand dollars ----knowledge costHave a 15 or 20% restocking charge then. As much as I think thats alot for the companys partner to pay for returning something. ( I could see it if a dealer made a large percentage of errors versus their sales volume)
Personally I loved the Jd website where I purchases service and parts manuals for a 250 and a 911 hoe and downloaded them instantly at less then paper manuals.
I would think it should reduce the work for the dealer, or they could double check the order if they wanted. I have nt used this so much for ordering parts as I have for breakdown drawing for repairs.
I would much rather have a manual in pdf and print the pages I need, the original stays clean and safe on my hard drive.
New Holland has theirs online which is ok unless im in the field and don't have isp access.
My .02
Ken
My theory is. If you knew what parts to order, you could then call around the country looking for a cheaper price and have it shipped.I guess I am a conspiracy type of guy as I have always thought the reason that Bobcat doesn't have manuels on line was that then they couldn't sell them to you which would be a lost of revenues , the service manuels on line could cost them money also as it could cost the dealership a repair job here and there ----but I do have to give it to Bobct for keeping the price down , bought a T 250 manuel recently for $55 plus tax , for years all manuels for Bobcats were $35 , just got a Catapilar 416 service manuel and with tax and freight it was $465 , a while back got a set of Link Belt crane manuels for a guy for one machine , the operator , service and parts manuels and it was right at a thousand dollars ----knowledge cost
I could believe that too, I was service manager for an equipment company for quite a few years and part of my job was purchasing agent , I would put together list of high dollar parts and fax them to all the dealerships between Florida and Texas (being in New Orleans ) , and no two Bobcat dealerships have the same pricing , seemed the more rural stores had the better prices and the more urban stores were highest , I remember Bobcat of Orlando was the highest priced parts by a long ways , probally because they are close to Dizzy World and Jackson Mississippi was the cheapest , you would think they would all be the same or close , but it doesn't work like thatMy theory is. If you knew what parts to order, you could then call around the country looking for a cheaper price and have it shipped.
We call our local dealer and have them fax the parts diagram page to us, then we order the part from that.
This works better than trying to describe the part over the phone and then getting the wrong part.
Thanks guys for all the answers,I'll probably check Ebay and maybe someday they will be available somewhere in .pdf format.I could believe that too, I was service manager for an equipment company for quite a few years and part of my job was purchasing agent , I would put together list of high dollar parts and fax them to all the dealerships between Florida and Texas (being in New Orleans ) , and no two Bobcat dealerships have the same pricing , seemed the more rural stores had the better prices and the more urban stores were highest , I remember Bobcat of Orlando was the highest priced parts by a long ways , probally because they are close to Dizzy World and Jackson Mississippi was the cheapest , you would think they would all be the same or close , but it doesn't work like that