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Message: <blockquote data-quote="MT Ranch" data-source="post: 126143" data-attributes="member: 23084">Hi Everyone,ASV must have changed their mind about having an open discussion with us on the cause of the fire. Instead, it appears they used the time to office engineer another theory on the cause, (four months later), you can make up your own opinion on it. Yesterday I received an email that stated: they had spoken directly to the engineer which stated all parts exposed to the exhaust ventilation have been tested and approved to withstand high temperatures. It is unclear if they mean everything on top of the engine, because they directly vent that exhaust straight at and within inches of the valve cover, wiring harness, and fuel rail. A new theory on the cause of the fire is that a non-recommended or unapproved oil funnel could have been used which may have allowed spillage onto the components (I am assuming they are referring to the ASV dealership mechanics here since it just came out of its initial service?) Apparently, all the exposed parts can take the high heat of the exhaust directly, but it is inferred that any oil spillage cannot and could cause a fire. I wonder how any wood dust from a chipping operation would fair? I know a little about oil and it's a lot harder to lite on fire than the plastic wire loom on top of the engine directly under the exhaust vent. Anyway, as they have pointed out to me since this now occurred over four months ago and we have repaired the unit the cause is impossible to determine in their opinion. They see nothing else to be done and consider this matter to be closed and will not pursue further. So, if you own a RT75 make sure you have the ASV recommended approved oil funnel. (You can't make this stuff up)You can make up your own minds on this design and its appropriateness. Speaking for myself, I have yet to find anyone that has actually worked on or operated heavy equipment that does not agree that this presents a risk and is a poor design. Other owners have reported notable heat damage directly below this exhaust vent and some have even reported that their port has a plug in it direct from ASV. Consistency has been nonexistent and does not appear to be one of ASVs strong suits, be it with their equipment, their theories, and their communications.From my experience working with ASV has been the least pleasant experience I have ever had with any manufacturer. I would use much harsher language here but remember they have threatened me with legal action for just talking about this and trying to determine why a nearly new RT75 unexplainably started on fire. (One would think they would also be inclined to want to know). You cannot and will not get anywhere with a company that doesn't listen to or value their customers. I would never buy another ASV product and based on my personal experience their customer service and warranty commitment to customers stop as soon as they cash your check. Buyer beware!If anyone ever finds themselves in a similar situation or are just curious, I am more than happy to share all the Email correspondence, letters, mechanics statements, and photos.</blockquote>

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