That seems to be the case. VERY customer unfriendly. My first choice was a new ST50 but after being denied access to machine service/fault codes I started looking at Bobcat and CAT. Thats $90K not going to Wacker.
New member from Wisconsin moving to Grandview TN. Retiring from a lifetime in software to work with my hands on a hobby farm retreat. Bought an 2014 ST45 last year. Have had a few problem like a blown hydraulic hose in the belly of the beast. Lost all hydraulics and had to raise the arms...