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Bobcat Skidsteer Forums
General Bobcat Skidsteer Forum
Liugong's entry into the domestic skidsteer market
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<blockquote data-quote="fencerowphil" data-source="post: 1901" data-attributes="member: 289"><p>I have pushed the promoter further about these units. Of course my hope was to expose the answers on Ebay to all who might be considering these: Here is what is "fishy": "Yes, I have seen your replies. Not trying to be nasty, but, simply put, you have not answered my questions: 1. Can you provide, right now, a shop manual in English? 2. Can you provide, right now, a parts manual in English? 3. Where has this unit been used enough (what country) to demonstrate its reliability? 4. What parts are on a list of frequently required maintenance items. I have seen no answers to these questions. These are absolute necessities, if you are dealing with a company which has no established service network, nor dealer network. If you have no labor warranty, it would be rediculous to plan to handle one's required repairs with your mechanic in the dark. As you will understand, you are leaving that problem in the hands of your potential customers - extra fumbling and extra labor, but not a problem - the customer pays that labor. The customer has a problem here. (Maybe a sales person doesn't want to put this train of thought out to potential customers?)" I refer above to Liugong's parts-only warranty. If they are legitimately trying to introduce a good product, then why the hedging on answering the questions? Fishy!</p></blockquote><p></p>
[QUOTE="fencerowphil, post: 1901, member: 289"] I have pushed the promoter further about these units. Of course my hope was to expose the answers on Ebay to all who might be considering these: Here is what is "fishy": "Yes, I have seen your replies. Not trying to be nasty, but, simply put, you have not answered my questions: 1. Can you provide, right now, a shop manual in English? 2. Can you provide, right now, a parts manual in English? 3. Where has this unit been used enough (what country) to demonstrate its reliability? 4. What parts are on a list of frequently required maintenance items. I have seen no answers to these questions. These are absolute necessities, if you are dealing with a company which has no established service network, nor dealer network. If you have no labor warranty, it would be rediculous to plan to handle one's required repairs with your mechanic in the dark. As you will understand, you are leaving that problem in the hands of your potential customers - extra fumbling and extra labor, but not a problem - the customer pays that labor. The customer has a problem here. (Maybe a sales person doesn't want to put this train of thought out to potential customers?)" I refer above to Liugong's parts-only warranty. If they are legitimately trying to introduce a good product, then why the hedging on answering the questions? Fishy! [/QUOTE]
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Bobcat Skidsteer Forums
General Bobcat Skidsteer Forum
Liugong's entry into the domestic skidsteer market
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