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<blockquote data-quote="Tazza" data-source="post: 14233" data-attributes="member: 82"><p>Its rare for companies to do this.</p><p>My digital camera, Canon A70 died a few years back, i hardly used it!!! I called canon about it and they said they can look at it and i'd be charged for parts and labor. I could buy a new one for like $100 so i said no way!</p><p>It sat in my cupboard for a few more years, i was about to dump it and thought it was worth one last look on the net. I looked and found it was a known fault (faulty batch of ccd's) and they would repair it under warranty no matter when it was bought. I was at the stage that i swore i'd never buy a canon product, but after this my faith has been restored. I can't praise them enough.</p><p>It may cost the companies a little more to repair things like this under warranty but it sure helps them with their PR. Not sure how it works with a recall, i don't know if they are law bound to fix it even if its out of the manufacturers warranty.</p><p>Then i had a Motorola mobile phone thats alert speaker died, as did my dads and his friends one too. They didn't want to know about it as it was out of warranty, needless to say i will never EVER buy a Motorola product again. Sure, i can understand if one had a problem, but 3 with the EXACT same fault?</p><p>-end rant-</p></blockquote><p></p>
[QUOTE="Tazza, post: 14233, member: 82"] Its rare for companies to do this. My digital camera, Canon A70 died a few years back, i hardly used it!!! I called canon about it and they said they can look at it and i'd be charged for parts and labor. I could buy a new one for like $100 so i said no way! It sat in my cupboard for a few more years, i was about to dump it and thought it was worth one last look on the net. I looked and found it was a known fault (faulty batch of ccd's) and they would repair it under warranty no matter when it was bought. I was at the stage that i swore i'd never buy a canon product, but after this my faith has been restored. I can't praise them enough. It may cost the companies a little more to repair things like this under warranty but it sure helps them with their PR. Not sure how it works with a recall, i don't know if they are law bound to fix it even if its out of the manufacturers warranty. Then i had a Motorola mobile phone thats alert speaker died, as did my dads and his friends one too. They didn't want to know about it as it was out of warranty, needless to say i will never EVER buy a Motorola product again. Sure, i can understand if one had a problem, but 3 with the EXACT same fault? -end rant- [/QUOTE]
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