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Bobcat Skidsteer Forums
General Bobcat Skidsteer Forum
Bobcat Owners Beware!
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<blockquote data-quote="nightlighter" data-source="post: 35578" data-attributes="member: 4040"><p>Unfortunately - that is the decision from Bobcat! Eric(not sure of his last name) is the warranty rep from Bobcat corporate in Fargo N.D. I talked to the Bobcat Corporate office and requested to talk to Eric's boss - my call was returned by Eric! Servicing dealer is Thermo King. First oil change was done at 50 hours and the next oil change was done at 250 hours - oil and filters were purchased from Bobcat. Re manufactured engine is $4,300.00. They are charging me $1280.00 to tear the engine down to see if the oil pressure regulator spring was broke - it wasn't broke so they blame me for the damage. Now I have to pay to have the engine put back together so they can send it back for the core credit. They also removed the fuel tank to check for water - no water, so they couldn't blame it on that. Labor does seem high!! They were trying everything to blame me - and in the end just blamed me because they had no other excuses to use. I filed a complaint with the BBB - but Bobcat isn't a member - but they will still send a report to them to see if they respond. Also filed a complaint with the State Attorney Generals Office - we will see. To me it shows they just don't care and already made their profits from me!!!</p></blockquote><p></p>
[QUOTE="nightlighter, post: 35578, member: 4040"] Unfortunately - that is the decision from Bobcat! Eric(not sure of his last name) is the warranty rep from Bobcat corporate in Fargo N.D. I talked to the Bobcat Corporate office and requested to talk to Eric's boss - my call was returned by Eric! Servicing dealer is Thermo King. First oil change was done at 50 hours and the next oil change was done at 250 hours - oil and filters were purchased from Bobcat. Re manufactured engine is $4,300.00. They are charging me $1280.00 to tear the engine down to see if the oil pressure regulator spring was broke - it wasn't broke so they blame me for the damage. Now I have to pay to have the engine put back together so they can send it back for the core credit. They also removed the fuel tank to check for water - no water, so they couldn't blame it on that. Labor does seem high!! They were trying everything to blame me - and in the end just blamed me because they had no other excuses to use. I filed a complaint with the BBB - but Bobcat isn't a member - but they will still send a report to them to see if they respond. Also filed a complaint with the State Attorney Generals Office - we will see. To me it shows they just don't care and already made their profits from me!!! [/QUOTE]
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Bobcat Owners Beware!
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